Please note when Frankley Health Centre is shut, Hollymoor Medical Centre will be open

Our phone lines are open between

08:00-18:30

Monday-Friday. 

Doors close at 18:30

Extended Access - Evening & Weekend Appointments

In the case of urgent need when the practice is closed you can call NHS 111, simply dial 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

 Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Please note Urgent Treatment Centre (UTC)  can now only be accessed via an appointment system, booked by NHS111. Patients can no longer access a ‘walk-in’ service without an appointment; patients must call 111 or visit online at https://111.nhs.uk first.

Here is an updated list of the 6 Urgent Treatment Centres within the Birmingham & Solihull area that NHS111 has access too: